Shipping policy

SHIPPING POLICY

Processing Time — Orders are processed within 1–3 business days (not weekends or holidays). You'll get a confirmation email with tracking once your order ships.

Shipping Rates & Delivery — We offer free shipping on all orders. Estimated delivery is 7–15 business days from shipment, and occasionally up to ~20 during peak periods or customs. Delivery times are estimates and may vary due to circumstances beyond our control.

Fulfillment — Our products ship through trusted fulfillment partners, which may include international warehouses. This helps us keep prices low and offer free shipping, and can affect delivery times as noted.

Tracking — You'll receive a tracking number by email once your order ships; allow a few days for it to begin updating.

Delays — If your order is significantly delayed, contact support@shopvelor.co and we'll help.

Incorrect Addresses — Please ensure your address is correct at checkout. We're not responsible for orders shipped to an incorrectly provided address. Notice an error? Contact us immediately and we'll try to fix it before shipment.

Questions? Email support@shopvelor.co.