Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery
We offer free shipping on all orders.

Estimated delivery time is 7–15 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way. Please allow a few days for tracking information to update.

Delays
Occasionally, shipments may be delayed due to high demand, customs processing, or carrier issues. If your order is significantly delayed, contact us at support@shopvelor.co and we'll help.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately and we'll do our best to correct it before your order ships.

Questions?
For any shipping questions, reach us at support@shopvelor.co